The Challenge

Recruitment is a fast-paced and competitive industry to operate in. So why is Pineapple Recruitment different to every other recruitment agency clogging up your inbox?

We are different because we know the challenges that businesses face when recruiting customer service and customer care staff. Here’s the hard truth: UK call centres replace around 20% of their phone agents every year.

We too have experienced rapid growth and strived to produce an efficient yet content team of customer care agents. And we succeeded.

How, you ask?

In our previous venture, we overcame the widely-known difficulties of maintaining a team of focused and jovial customer service agents. Having fostered such a positive environment, we achieved an award winning standard of customer service on three different occasions in 2018 in an extremely challenging area of finance.

We also know how candidates feel because, you guessed it, we were candidates ourselves! Everyone at Pineapple Recruitment has worked in a contact centre or in a customer service role.

We know what we’re doing and we know how we can help you.

Contact us today so we can discuss how we can help!

The Solution

The Solution

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Our Story

Our Story

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